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At The Lock Company we care what you think without our customers we would not be a company, it is this abiding understanding of the importance of our customers that has made us into the Firm that we are today. we know that you have a hectic lifestyle and can barely find the time to do the important things. That’s why we’ve designed a short survey just to see where we could get better. Thank you in advance for your business.

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Good Local Locksmih

★★★★★
5 5 1
I recently left my key in the back of the door and slammed the door shut in my house. John was around to me in no time at all.

saved Me!

★★★★★
5 5 1
I was going to put the rubbish out so put the door on the latch, i did not not know however that if the door slams the latch can trip. This is what happened to me and my baby who is only 6 months old was inside. I was panicking greatly and a neighbour heard my plight.. Luckily She had used The Lock Company before and reccomended them, i\'m so glad that she did. The person on the phone put me at ease that everything was going to be alright and that an engineer had been dispatched even as we spoke on the phone. They said that the job had been assigned a priority tag 1. Which i was informed meant the fastest response possible. They lived upto their name and were there within 6 minutes. The door was open in 2 minutes and i was reunited with my son. I just want to say a massive thank you to all the staff at The Lock Company for your understanding and compassion in what for me was a very distressing situation. Would definately use you again.\r\n

Excellent Job

★★★★★
5 5 1
The engineer was polite and efficient getting the job done with minimal fuss. I'm very happy with the result. Thank you for restoring my bedroom door after a carpet was fitted.

Burglary repairs

★★★★★
5 5 1
Absolutely amazing services, within the hour, Found them reassuring and calming. Friendly and quick locksmith. Will recommend your company to everyone who had my bad luck. Thank you so much again.

Excellent, quick and efficient service

★★★★★
5 5 1
Arrived home to find a maintenance person had left our rental property unlocked and taken the key! Called The Lock Company and within an hour the lock had been replaced - a fantastic service at a very reasonable price. Highly recommend.

1st class

★★★★★
5 5 1
first class service .arrived within the hour .polite and professional . the charges where reasonable as well . very pleased with the service and would recommend you .

Locked out of home

★★★★★
5 5 1
This evening my son was locked out of his flat and his phone wasn't working properly. he had been up since 5 starting a new job so it wasn't a great time to have a crisis on arriving home. He contacted me online. I am 250 miles from South London but found you online and rang you. You were helpful and efficient and arranged to visit. Both my son and I then received supportive updates on your progress and you arrived within about an hour. The service was excellent and you even ensured my son received a report to prove what had happened to the landlady in order to help him claim back the cost of your service from the landlady. Thank you so much. I am impressed with your professionalism and wish you well. Kind Regards, Diane Newsome.

Great service

★★★★★
5 5 1
Brendan was great, very polite and friendly, super speedy too